Terms & Conditions

Welcome to AIoT Arabia platform for urban farming and artificial intelligence. By using this platform, you agree to comply with these terms and conditions.

This agreement governs your use of the platform and all related services, including:

• Education and training courses
• Agricultural tools and equipment store
• Production management and marketing platform
• Local delivery service

2.1 Education Platform

We offer comprehensive courses in urban farming, artificial intelligence, and IoT, with certified certificates and practical training.

2.2 Tools Store

An online store specialized in smart farming tools and equipment, electronic boards, and sensors.

2.3 Production Platform

A platform that enables producers to display and market their agricultural products to the local community within a 2-kilometer radius.

2.4 Delivery Service

A network of local drivers with a convertible points system to ensure fast and reliable delivery service.

3.1 Account Creation

You must provide accurate and up-to-date information when creating your account. You are responsible for maintaining the security of your password.

3.2 Account Types

• Learner: To access courses and educational content
• Producer: To display and sell agricultural products
• Delivery Driver: To join the delivery network
• Buyer: To purchase products and tools

3.3 User Responsibilities

4.1 Data Collection

We collect the necessary information to provide our services, including personal information, usage information, and geographic location for delivery.

4.2 Data Usage

• Improve the quality of services provided
• Facilitate delivery and payment processes
• Send important updates about the service
• Analyze usage to develop the platform

4.3 Data Protection

5.1 Payment Methods

We accept cash on delivery, bank transfer, and electronic payment via approved credit cards.

5.2 Platform Fees

• For Producers: 5% commission on sales
• For Drivers: Points system with monthly rewards
• Delivery Fees: Vary by distance (5-15 SAR)
• Educational Courses: Fixed prices according to course type

5.3 Refund Policy

6.1 Service Warranty

We strive to provide the best possible service, but we do not guarantee uninterrupted or error-free service availability.

6.2 Producer Responsibilities

• Ensure quality and safety of displayed products
• Regularly update inventory information
• Comply with hygiene and safety standards

6.3 Driver Responsibilities

• Deliver orders on time
• Maintain product safety during transport
• Professional treatment of customers

Terms Updates

We may update these terms from time to time. You will be notified of any important changes via email or platform notifications.

Contact Us

If you have any questions about these terms, please contact us through the contact page or email.